Delivery & Returns

Standard Shipping UK ONLY

Orders will take around 3-5 days from when your order is confirmed by the seller. Orders are dispatched via our trusted carrier Royal mail

 


Shipping Standards

  • Once order is confirmed by the seller it will take between 3-5 working days. or 7-10 days depending on the product. or price selected.
  • Orders placed on holidays, weekends or during the beginning and end of the month can be delayed on rare occasions.

  • Once your order has been submitted, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct.

Damaged Merchandise

In the event you receive damaged merchandise, please retain the original shipping carton and contact the local carrier office immediately to obtain an inspection report. Ask the carrier to return the merchandise to us at the below address. 
4 Chapel Grove
Epsom
KT18 5RX

Lost Merchandise
On rare occasions, merchandise is lost in transit. If this occurs, your order will be replaced only after the shipment has been traced by the carrier. Upon notification of a non-delivery from the carrier, a claim will be filed and the merchandise will be replaced or a credit will be applied to your credit card.

Return Policy

returns must be made within a 14 day period of receiving the order.

Return address:

4 chapel grove 

Epsom

KT18 5RX